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Contact Commonwealth Of Massachusetts Customer Service

How to Reach a Person at Commonwealth Of Massachusetts

Verified Contact Information

Toll-Free Number:

  • 1-800-392-6090
Call Now
Send Message

Customer Service:

  • 1-800-843-5879
    Juror Helpline
  • 1-617-878-3889
    TTY
  • 1-617-727-7030

General Info:

  • 1-800-792-5200
    Child Abuse Or Neglect
  • 1-617-502-8771
    Children's Trust
  • 1-617-626-1050
    Coastal Zone Management
  • 1-800-543-7508
    DCF Foster Care/Adoptive Recruitment
  • 1-617-573-1150
    Dhcd Rental Assistance Division
  • 1-617-573-1100
    Dhod
  • 1-617-305-3500
    DPU records access officer
  • 1-800-922-2275
    Elder Abuse Hotline
  • 1-617-573-1106
    Emergency Housing Assistance Resource
  • 1-617-727-2040
    Executive Office for Administration and Finance
  • 1-617-979-8340
    Executive Office of Education
  • 1-617-573-1621
    Executive Office of Health and Human Services Public Records Requests
  • 1-617-727-7775
    Executive Office of Public Safety and Security
  • 1-617-626-4527
    Executive Office of Technology Services and Security Public Records Requests
  • 1-617-788-3610
    Housing and Economic Development Public Records Request
  • 1-617-626-7122
    Labor and Workforce Development Public Records Requests
  • 1-617-626-1217
    MassBays Public Records Request
  • 1-617-963-2900
    Office of Attorney General Maura Healey
  • 1-617-557-1000
    Supreme Judicial Court
  • 1-800-841-2900

Customer Service:

constituent.services@state.ma.us
Public Assistance

General Info:

ct.rao@mass.gov
Children's Trust
katherine.foote@mass.gov
Department of Agricultural Resources
eec.rao@mass.gov
Department of Early Education and Care
doer.rao@mass.gov
Department of Energy Resources Public Records Request
dep.publicrecords@mass.gov
Department of Environmental Protection's Public Records Request
rachel.m.cohen@mass.gov
Department of Environmental Protection's Public Records Request
dhe.rao@mass.gov
Department of Higher Education
massdot.rao@state.ma.us
Department of Transportation
anf.rao@state.ma.us
Executive Office for Administration and Finance
eoe.rao@mass.gov
Executive Office of Education
ehs.rao@state.ma.us
Executive Office of Health and Human Services Public Records Requests
eopss.rao@state.ma.us
Executive Office of Public Safety and Security
hed.rao@massmail.state.ma.us
Housing and Economic Development Public Records Request
pamela.dibona@state.ma.us
MassBays Public Records Request
caress.a.rielly@mass.gov
MassDEP Regional Office and Laboratory Coordinators
agorecordsaccessofficer@state.ma.us
Office of Attorney General Maura Healey
publicrecords@sao.state.ma.us
Office of the State Auditor
govoffice.rao@state.ma.us
Public Records Requests for the Office of the Governor

Legal:

mass.gov@state.ma.us
Privacy Inquiries
webmaster@mass.gov
Privacy Inquiries

Media:

media@mass.gov

Commonwealth Of Massachusetts Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Commonwealth Of Massachusetts Phone Number
1 (800) 392-6090
Average Calls duration
1 minute
Most Popular Commonwealth Of Massachusetts Email Address
mass.gov@state.ma.us
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Request for information, account, payments and charges
View full overview
PissedConsumer Club

Contact Information

Commonwealth Of Massachusetts Website:

Commonwealth Of Massachusetts Help Center:

Corporate Office Address:

Commonwealth of Massachusetts
24 Beacon Street,
Boston, Massachusetts 02133
United States

Fax:

+1-(617) 626-1240

Summary of Commonwealth Of Massachusetts Customer Service Calls

68 TOTAL
CALLS
01:29 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Commonwealth Of Massachusetts?

Request for Information Question:

  • “My wait-list status”
  • “Raft program status”
  • “Harborone wants me to contact the commonwealth for an atm in a business”

Payments and Charges Question:

  • “Payment”
  • “I need a written copÿ of my Deposit COMM. F MASS 3- SUPP SUPP.. FOR”
  • “Charge on my account”

Product/ Service Question:

  • “College insurance”
  • “Hize un pago por error en la pag d ustedes”
  • “I lost my insurance cat f”

Account Question:

  • “Need identify code for dua”
  • “Money has been taken out of my account from the commonwealth and I don't know what they are for . It's a lot of money”
  • “Won't let me reset my password”

Employment Question:

  • “Job related”
  • “Job Interview”
  • “Im trying to get my OT w2 i move from Massachusetts to Philadelphia PA back in July”

Refund Question:

  • “My refund”
  • “Refund”

Return/ Replace Question:

  • “Change of address”
  • “Tax return question”

Website/ Application Question:

  • “Application”

Activation/ Cancellation Question:

  • “Need to cancel my medicine”

Other Question:

  • “Close estate”
  • “Marriage certificate”
  • “Check to see if my hoisting license is all set”

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